Orders are shipped via regular ground service unless otherwise indicated. Due to size, weight or delivery requirements it may be necessary to split your order into more than one carton or ship your order via freight carrier.
RMT will pay the shipping costs on orders of $500 or more (net price) using our preferred carrier and on web orders of $100 or more (destination within the continental U.S.). All orders are F.O.B. Rocky Mountain Twist, Ronan, Montana 59864.
Our export department is set up to ship anywhere in the world, except those areas prohibited by the U.S. State Department. Payments shall be made in US dollars via wire transfer, international money order or by credit card. Our 24 hour fax service is provided for fast and accurate communications.
Returns are accepted for credit within 30 days of receipt of order and only when accompanied by a Returned Merchandise Agreement Number (RMA#).
All returned merchandise must be in original packaging and quantities.
RMA numbers can be obtained by contacting our customer service department via any of the contact info below.
Custom orders, discontinued items and special tooling cannot be returned. RMT reserves the right to refuse the return of any item that is found unsuitable for resale due to use, mishandling, or other acts following receipt of the tools by the customer.
All returns are subject to a 15% restocking fee. All return costs to be prepaid. Freight collect returns will not be accepted
We can arrange customized discounts to suit the specific needs of your business. For large quantities and ongoing purchases, customized pricing and terms can be established. Call us at the phone number below.
Manufactured to NAS (National Aerospace Standard) specification call outs: Type A, B, C, D, E, J and Extensions. These orders will be manufactured under standard lead times or agreed upon lead times. Call in reference to ordering any NAS type drills.
There is no MOQ on web sales unless the item purchased is sold in pack quantities only. Most of our items are sold in envelope quantities of 6 & 12. For orders outside of the website our minimum order amount is $100.
We do offer custom quotes. All orders will be billed at current pricing. If you have any pricing questions, please contact our customer service department at any of the methods below. Quotations are valid 30 days from the date of quote unless otherwise noted. Typographical or similar errors are subject to correction. Terms are 1% 10, net 30.
Warranty & limitations of liability
Rocky Mountain Twist has attempted to provide current and accurate information herein; however, seller makes no representations regarding the accuracy or completeness of the information and assumes no liability for any loss, damage, or injury of any kind which may result from, or arise out of the use of or reliance on the information by any person. RMT warrants its products shall be free from defects in material and workmanship under normal use and service when correctly installed and maintained. Normal wear and tear is not covered. This warranty shall terminate thirty (30) days after delivery of the products to the buyer and shall not apply to products that have been subjected to misuse, abuse, neglect or improper storage, handling or maintenance.
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Please contact us via phone, fax, email, or the contact form below for additional help.
Rocky Mountain Twist
34837 Innovation Dr.
Ronan, MT 59864
Call Us: (866) 433-4768
Email Us: email@example.com
Fax Your Order: (406) 528-4332